Wired to Care: How Companies Prosper When They Create Widespread Empathy PDF (Adobe DRM) download by Dev Patnaik

Wired to Care: How Companies Prosper When They Create Widespread Empathy

FT Press
Publication date: December 2008
ISBN: 9780137153893
Digital Book format: PDF (Adobe DRM)

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This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version.Blurring the Line Between Inside and Out What’s the critical difference between Nike and every other shoe company on the planet? Why do some airline executives continue to insist that air travel is great, when we all know better? What has enabled Zildjian, a family business founded outside Istanbul, to thrive for almost 400 years? In this essential and illuminating book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy, the ability to reach outside of ourselves and connect with other people. When people inside a company develop a shared sense of what’s going on in the world, they see new opportunities faster than their competitors. They have the courage to take a risk on something new. And they have the gut-level certitude to stick with an idea that doesn’t take off right away. People are "Wired to Care," and many of the world’s best organizations are, too. In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers' markets and a conference on world religions. He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carville, the Ragin’ Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information. Wired to Care is a compelling tale of the power that people have to see the world through each other’s eyes, told with passion for the possibilities that lie ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work.
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Wired to Care: How Companies Prosper When They Create Widespread Empathy PDF (Adobe DRM) download by Dev Patnaik
FT Press, December 2008
ISBN: 9780137153893
EAN:  9780137153893
PDF (Adobe DRM)
List Price: $34.99 eBook price: $30.99
Wired to Care: How Companies Prosper When They Create Widespread Empathy ePub (Adobe DRM) download by Dev Patnaik
FT Press, January 2009
ISBN: 9780137153909
EAN:  9780137153909
ePub (Adobe DRM)
List Price: $34.99 eBook price: $30.99
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